What's your job about?
Essential Energy organises the distribution of electricity to retailers for customers to purchase. My responsibility is part of the graduation program in training and development to create and maintain servers for Essential Energy employees, contractors, and customers.
I am currently in the graduation program in training to create, maintain and resolve any server issues in AWS, Oracle and Azure cloud. I am also on a rotating roster throughout the eTech department the teams learning about an IT corporate environment, and what we do to provide energy solutions to improve life. I am currently writing reports for projects that need to be completed like:
In summary and long terms, I provide energy solutions that improve life. This is creating, maintaining and supporting cloud-based servers upon support requests. I study and train to know what the latest information there is for security, Microsoft, Cisco, AWS, Oracle etc. No, IT Support means no support for IT cloud servers.
What's your background?
Work
Activities
I also enjoy riding road motorcycles. I have had my motorcycle license since 2011 and have owned many motorcycles like:
Education
I applied through Seek and completed a Math questionnaire, IT and workplace questions. I already had experience working at MidCoast Council as a Technical Support Officer as well as working for myself supporting users which helped my application as a Graduate System Administrator at Essential Energy. I’ve been in this role for roughly 3 months.
We love life Stories! You can also include any kind of personal information on important life events or decisions if you want to that has shaped you we consider as valuable!
Could someone with a different background do your job?
Yes. It doesn’t matter what culture, family, height, weight, shape, language, gender you are anyone could do this job. All you need is speed and accuracy to problem solve any IT scenarios that arise to you. You also need lots of patience and a systematic problem-solving hierarchy of steps as well as the ability to follow instructions and be able to work independently when training and researching IT related problems. This also applies when you are creating any sort of IT content whether it be servers, building a PC, building an operating system etc. You should be easy to do business with and be able to communicate with your colleagues and customers on an IT level that they can understand you on.
What's the coolest thing about your job?
I love how I can think mentally and technically and be able to build any online server, OS etc and see it used by our customers and colleagues. I enjoy being able to apply updates, use PowerShell code, and data for blob storage and see it saved online and be secure with high reliability of no data loss.
I also like the variety of IT Systems I am learning about which is a good opportunity to learn what corporate companies utilise, create and maintain.
What are the limitations of your job?
In my role and future roles in IT there is a lot of responsibility. If there are any servers that happen to fail at odd hours let’s say 2am there needs to be a Sys Admin to be on call and remote in to resolve this. This may be software, hardware or network related when problem solving to resolve this issue. Again, this requires speed and accuracy to resolve these issues. Sometimes if you don’t like working shift work or surprise calls at odd hours of the night and early morning this can be a negative of this job.
Always sitting down and not being outdoors. Sometimes I find it may wear your eyes down and may need glasses earlier in life like I have after being in front of computer screens for over 10 years. Also look out for neck, should and back issues when sitting down all day. If you don’t like sitting down all day this may not be the right role for you. This can be prevented by getting up regularly and stretching as well as going to the gym and taking up physical activity.
3 pieces of advice for yourself when you were a student...
I would have told myself to worry about getting my degree done quicker and try to take it on full time rather than part time. I would have applauded myself for how hard I studied and tried. I would have also told myself to study internal/on campus at CSU rather than online as I may have met more uni students studying IT and made more uni friends and learnt more off peers rather than studying online.
Never stop trying and always have more breaks and fun! Don’t’ be stuck in a dead-end job whilst studying muck around and try to learn more about IT even if it is: