Job Satisfaction at Mastercard Australia

My role involves working with clients to develop card products that suit their market and customers needs and expectations. In a typical day, I will attend client meetings or workshops and work with cross-functional teams to create deliverables such as product strategies, roadmaps, market analysis, or implementation plans.

I work on different types of projects within my team, but also get the opportunity to organise and facilitate events to connect with our external partners and clients. I also do a lot of market research and analysis in my role, which is great as I get to utilize the skills I gained from my Masters degree.

Software engineer, I focus on executing and maintaining tests and testing environments

I support both strategy and platform projects by taking meeting notes, helping plan workshops/interviews and create presentation packs.

Invoicing customers, preparing decks for quarterly business reviews, pulling data to support presentations, gathering internal stakeholders information/input for client situations, selling in solutions to clients, gathering internal info, doing research on mastercard solutions, understanding/listening to customer, responding to customer queries.

Generate reports, run events.

Role: Associate Analyst in Fintech Account Management. Day to Day: Attending weekly account technical updates, preparing quarterly business reviews and strategy documents. Time spent each day learning about the FinTech ecosystem and recent acquisitions etc. Organizing partnership meetings between clients, running engagements between business functions.

Problem solving for clients, whether from a strategic point of view or data analytics point of view

Within Data & Services, we operate based on project work. My role has previously included leading and delivering engagements for our clients in the financial services and retail space. Projects vary from 10 weeks to 10 months, and are both strategic and analytical in nature - supporting executives and snr leaders understand how they may decide an upcoming business decision better, with our support and recommendations. Most importantly, I have been invested in and nurture by my leadership through being provided with new projects, opportunities to lead, and a new more snr. role which I have just transitioned into and so too early to speak about.

Looking after retail accounts as part of the account management team working to drive growth, enable digital shopping experience and enabling new Mastercard payment flows. Work includes data analysis, client presentations, project management.

Account Manager so building and maintaining client relationships through negotiating deals, understanding clients' customers, finding solutions to their payments problems.

My role as a software engineer involving building, testing and monitoring software. We work with the agile methodology and we have the usual stand-ups, sprints and story boards.

Working closely with both local and regional teams to mange products being released to market and released via issuers. Liaising with account managers and attending external meetings to educate customers on products and processes.