Prosple Profiles

Though there were times that it felt like my job was repetitive, it was how it made me knowledgeable and become familiarized with the applications

Take interest in a lot of things so you will learn a lot of things, and socialize.

What you need is the ability to learn and adapt to the situation given to you. It is vital to acknowledge that you are someone that doesn’t know anything thus you should be asking questions.

Once you know how to do one thing, you can help and guide others that are in the same situation as you were before.

While in support I thoroughly enjoyed the troubleshooting aspects, sharing my knowledge acquired with others and helping retailers get the solution they require while delivering the most effective service.

As lead developer and technical manager, I shoulder a great deal of accountability for the success of my own development team, plus the success of teams that I provide guidance to.